Ohio’s Office of the State Long-term Care Ombudsman advocates for people receiving home care, assisted living and nursing home care. Paid and volunteer staff work to resolve complaints about services, help people select a provider, and offer information about benefits and consumer rights. Ombudsman representatives do not regulate nursing homes and home health agencies, but do work with providers, residents, their families, and other representatives to resolve problems and concerns.
For assistance, contact your regional long-term care ombudsman program:
Ombudsman Region 2: West Central Ohio
Serving Champaign, Clark, Darke, Greene, Logan, Miami, Montgomery, Preble, and Shelby Counties
Phone: 1-800-395-8267
Ombudsman Region 3: Northwestern Ohio
Serving Allen, Auglaize, Hancock, Hardin, Mercer, Putnam, and Van Wert Counties
Phone: 1-800-542-1874