Services for Older Adults
/in Programs & Services, Top Level Program Category /by atomicServices for Older Adults
Supervised Visitation
/in Assists Children, Montgomery, Supervised Visitation & Exchange, Top Level Program Category /by atomicSupervised Visitation
Erma’s House Family Visitation Center
Referral and Application Forms
After going through the Council on Accreditation (COA) review process for the first time in 2017, Erma’s House was held up as “a model for other organizations.”
In a perfect world, parents would never need to have supervised visitation with their children. But sometimes, in addition to losing custody, parents are deemed — by the courts, safety net professionals, children’s services, and sometimes even by themselves — as not being in a good place to spend unsupervised time with their own children.
As these parents work to remediate their personal issues, it remains important for them to retain, and perhaps repair, their relationship with their children in a safe, monitored and judgement-free environment. In Montgomery County, Catholic Social Services’ supervised visitation program has been meeting that need since 1997 at Erma’s House Family Visitation Center.
Frequently Asked Questions
Why would someone need supervised visitation?
The need for supervised visitation may be due to issues related to divorce or separation, protection or restraining orders between parties, child abuse or neglect issues, safety concerns or other issues where a neutral setting can increase a family’s level of comfort or safety. Supervised visitation provides an opportunity for children to maintain relationships with their noncustodial parents while these issues are being resolved.
What services are available at Erma’s House?
Located just a few minutes south of downtown Dayton, Erma’s House Family Visitation Center offers a warm, friendly atmosphere where children can spend time with their noncustodial parents.
Erma’s House was created to assist families who have difficulty interacting in an appropriate, non-threatening manner. This comfortable, home-like setting is a safe, structured, neutral alternative to unsupervised visits. The facility and its “house rules” are structured to provide safety to both the children and the parents/guardians.
Supervised Visits / Parenting Time
Visits between children and their noncustodial parents are closely observed by trained visitation monitors who document activities and who will intervene, if necessary, to ensure the physical or emotional safety of the child.
Supervised Exchanges
Exchanges are for parents who do not require supervised visitation, but who need to be able to make the exchange without interacting with the other parent. The exchange is monitored by a visitation supervisor.
When are these services available?
Erma’s House hosts supervised visits on Wednesday and Thursday evenings and on Sunday afternoons. Most visits last one to two hours, and a variety of toys, games and activities are available for families’ use during visits.
Supervised exchanges are offered on Wednesday evenings, Fridays and Sundays, every other week.
The scheduling of visitations and exchanges is managed by the staff of Erma’s House, with input from the parents/guardians.
Who supervises the visits?
Erma’s House has staff, volunteers and interns who are thoroughly trained to monitor and document each visit, as well as to appropriately intervene if necessary. Their primary concern is ensuring the safety and well-being of everyone using the center.
How do families gain access to Erma’s House?
To utilize the services at Erma’s House, a family must be referred by a third party such as Montgomery County Children Services, a Court Appointed Special Advocate (CASA), a guardian ad litem (GAL), a mental health professional or social worker, or the family or criminal courts.
At least one of the parents/guardians must live in Montgomery County.
How do children benefit from supervised visitation?
It allows the children to maintain a relationship with both of their parents, something that is generally found to be an important factor in the positive adjustment to family dissolution.
It allows them to anticipate the visits without the stress of worrying about what is going to happen, and to enjoy them in a safe, comfortable environment without having to be put in the middle of their parents’ conflict and/or other problems.
How do custodial parents benefit from supervised visitation?
You do not have to communicate or have contact with a person with whom you are in conflict or by whom you might be frightened or intimidated. The arrangements can be made by a neutral party, and there does not have to be contact between the parents/guardians before, during, or after the visits.
You can relax and feel comfortable allowing your child to have contact with the other parent, and you can get some valuable time to yourself.
How do non-custodial parents benefit from supervised visitation?
You can be sure that your contact with your children does not have to be interrupted, regardless of any personal or interpersonal problems you may be having.
If allegations have been made against you, which is often the case when supervision is ordered, you can visit without fear of any new accusations because there is someone present who can verify what happened during your time together. When using a professional service like Erma’s House, you can also be assured that the supervisors are neutral and objective.
What is the history of Erma’s House?
The Montgomery County Child Protection Task Force was convened in 1993 by the Board of County Commissioners in response to the community’s growing concern about child protection issues. In February of 1995, their year-long study resulted in a 90-page report titled “A Community That Supports Families and Protects Children.” Based on the 56 recommendations in the report, a Child Protection Work Group was formed and began working toward the establishment of a Family Visitation Center.
Enter Catholic Social Services of the Miami Valley. With collaboration and support from community partners such as Miami Valley Hospital, Junior League of Dayton, Montgomery County Domestic Relations Court, Dayton Municipal Court, Montgomery County Juvenile Court, Montgomery County Children Services, the Board of MRDD (now known as the Montgomery County Board of Developmental Disabilities Services), the City of Dayton, the University of Dayton, and other social service agencies, Catholic Social Services was approached to operate the new family visitation center. An advisory board from the community partners was formed to assist in developing policies and procedures, house rules, set-up details, and furnishings.
The intent was to design a program to establish a safe, home-like environment where children could visit with their non-residential parents in an atmosphere conducive to a nurturing interchange between the parent and child.
When Erma’s House Family Visitation Center opened in 1997, its home was the building on Brown Street that had housed Womanline, an organization dedicated to counseling and helping women since 1971. (Womanline had moved to a new location.) Nine years later, in August of 2006, Erma’s House relocated to the new Catholic Social Services Center for Families at 1046 Brown Street, where it operates today.
SUPERVISED VISITS AT ERMA’S HOUSE IN 2023
Eligibility
Families must be referred to Erma’s House by a third party such as Montgomery County Children Services, a Court Appointed Special Advocate (CASA), a guardian ad litem (GAL), a mental health professional or social worker, or the family or criminal courts. At least one of the child’s parents/guardians must live in Montgomery County.
Contact
For more information about Erma’s House, call (937) 586-9586.
Location
Erma’s House
CSSMV Center for Families
1046 Brown Street
Dayton, Ohio 45409
Pregnancy & Parenting Support
/in Assists Children, Auglaize, Champaign, Darke, Greene, Logan, Mercer, Miami, Montgomery, Preble, Programs & Services, Shelby, Top Level Program Category /by atomicPregnancy & Parenting Support
Refugee Resettlement
/in Assists Children, Programs & Services, Refugee Resettlement, Top Level Program Category /by atomicRefugee Resettlement
& Self-Sufficiency Services
Among Catholic Social Services’ programs, refugee resettlement has the most dramatic and immediate impact on the lives of those served. With remarkable strength and perseverance, these men, women and children have fled their homes to undertake the long journey to escape persecution, war and violence. On average, refugees wait 10 years before they are relocated to a new country. They are met at the airport after an exhausting trip that may have spanned several continents. They often have little in the way of personal effects after years in refugee camps. They are strangers in a strange land, but they have hope for a new, better life.
Official refugee status is conferred through the United Nations High Commissioner for Refugees (UNHCR), and is just one of many steps in a long and complex process. By the time refugees arrive in Dayton, Ohio, they have been through a rigorous vetting process that typically takes 18 to 24 months.
Frequently Asked Questions
Where does CSSMV fit into the resettlement process?
Individuals granted refugee status overseas by the Bureau of Population Refugee and Migration and U.S. Department of Homeland Security are admitted to the U.S. for resettlement. National voluntary resettlement agencies, such as the U.S. Conference of Catholic Bishops (USCCB) and their affiliates, are guided by the U.S. Department of State to provide resettlement services that will help refugees gain self-sufficiency as quickly as possible after arrival in the United States.
As an affiliate of Catholic Charities USA and USCCB, Catholic Social Services of the Miami Valley’s refugee resettlement program is the portal for refugee resettlement services in the greater Dayton area.
Newly arrived refugees in Dayton receive supportive services from CSSMV’s refugee resettlement program for placement in initial furnished housing, a cultural orientation overview, employment assistance and linkage to community resources such as referrals to ESOL services and medical services.
Where do the refugees come from?
In 2021, new arrivals being resettled in Dayton came from…
- Afghanistan (57%)
- Democratic Republic of Congo (38%)
- Sudan (3%)
- Eritrea (1%)
- Iraq (1%)
- Uganda (1%)
How many refugees does CSSMV resettle in Dayton?
In 2021, we provided services to 589 individuals. Of those, 238 were new arrivals.
What’s the difference between an immigrant and a refugee?
The biggest difference between the two is in their reason for coming to the U.S. Refugees are FORCED to flee their home country, while immigrants CHOOSE to move to a new country.
The United Nations and the United States allow refugees to have protected status. The U.S. permits them to be here through a special visa. They are then expected to get their green card within a year and apply for citizenship after five years.
Are refugees undocumented immigrants?
No.
To be officially classified as a refugee, a person has to flee his or her native country and apply to the United Nations High Commissioner for Refugees (UNHCR) for protection and refugee status. There are many subsequent steps before a refugee ever gets to the United States, including extensive vetting by the U.S. government agencies.
By the time they get here, they have been through an 18-24 month screening process and are legally authorized to be resettled in this country. Refugees are subject to the highest level of security checks of any category of traveler to the United States.
What about all the refugees arriving by boat in European countries?
Those individuals and families have fled their home countries, but when they arrive in Europe they are officially undocumented and do not have refugee status.
How can I help?
Thanks for asking!
If you are a local employer or landlord interested in working with us, please call (937) 223-7217 and ask for the Refugee Resettlement department.
For information about our current volunteer and donation needs, please visit the You Can Help section of this website.
What does CSSMV do to help refugees arriving in Dayton?
When our refugee resettlement team is notified that a new arrival is scheduled, the most urgent priority is to make sure that a (minimally) furnished housing unit will be ready for them when they get here. Volunteers assist with the preparations, from assembling and making the beds to stocking the kitchen.
If you are a Dayton-area landlord who would like to learn more about renting to refugee individuals and families, please call our resettlement team at (937) 223-7217.
Imagine being forced to leave your home and move to another country. You have little or no choice in choosing the country you’re going to, and you don’t know the language or what the culture is like. Your job skills may not be transferable to the local economy where you’re going. Even the food is completely foreign to you.
This is just the tip of the iceberg for many refugees arriving in Dayton. Part of CSSMV’s job is to help new arrivals become familiar with things like the public school system, transportation systems, shopping centers, local currency, budgeting, and strange new social norms.
Many of our new arrivals are multi-lingual, but English may not be one of the languages they know. And some are illiterate, even in their primary languages. Linking adults and children with ESOL classes (English for Speakers of Other Languages) and school-based resources is one of our first steps.
The goal is to help refugee individuals and families assimilate into our community while maintaining their own culture and heritage.
For refugees, employment is a vital step toward achieving self-sufficiency. New arrivals are eager to build strong foundations for themselves and their families here in the Miami Valley.
Refugees are legally allowed to work immediately upon their arrival in the United States. Our refugee resettlement team works with each individual to assess their existing skills, help them with resumes and job applications, provide job readiness training, and help manage expectations.
We also work closely with local employers, to match job skills to the employers’ needs and help ensure a positive experience for the business as well as the new employee.
Our program boasts a high employment rate within the first year of resettlement. That means within about six to nine months, most people are entering their first job after coming to Dayton. And it takes about that much time — six months of English classes, six months of employment and job skills training. We also see many of the refugees taking the same paths that many American-born citizens do, seeking job upgrades after a year and attaining second employment.
If you are a Dayton-area employer who would like to learn more about hiring refugees, call (937) 223-7217 and ask to talk with a refugee employment specialist.
“Attracting capable, reliable workers is a significant challenge and we are thrilled that we have been able to support the refugee community while at the same time meeting the needs of Dayton’s employers.” — Tom Maher, President & CEO, Manpower of Dayton
While each person’s needs are unique, there are key types of community resources that are beneficial to most of the individuals and families we serve. Our refugee resettlement team has worked diligently to build great relationships with local partners and help them understand how to best serve this vulnerable population. Our case managers connect their clients directly with the appropriate community resources to assist with things like:
- Medical care and establishing a medical home
- Mental health and trauma counseling
- Job skills training
- Tutoring for children and adults
- School enrollment
- Case planning for self-sufficiency
UNHCR, the United Nations’ refugee agency, tracks data about refugees and other displaced people worldwide.
Eligibility
Refugees are referred to CSSMV for relocation in Dayton after going through an extensive process that includes review by the United Nations High Commissioner for Refugees (UNHCR) and the U.S. State Department.
Contact
For information about our refugee resettlement program, call (937) 223-7217.
Location
CSSMV Refugee Resettlement
Center for Families
1046 Brown Street
Dayton, Ohio 45409
RideLink Call Center
/in Transportation Resources /by atomicRideLink
Transportation Resources Information
Connecting Individuals to Transportation Options or Their Local Mobility Manager
When you call RideLink at (937) 575-7111 or 1-833-289-0227 x1195 our staff will link you to local available transportation resources that best meet your needs.
The RideLink call center is open Monday through Friday from 8:00 a.m. to 4:00 p.m. (excluding major holidays). Callers are encouraged to call ahead, as 24-hour or more notice is required for most transportation providers.
Frequently Asked Questions
Will RideLink send someone to pick me up?
No, we do not provide transportation. RideLink “links” you with transportation providers who best meet your individual needs according to desired service, location, and ability to pay.
When you call us, you’ll receive a list of transportation options in the county where you reside. Some providers can also transport to Cleveland, Columbus, and even locations in Indiana. You will be asked several questions in order to link you with providers that best meet your needs.
In most cases, after we give you the information, you are responsible for calling the provider to schedule your own trip. We can assist you in making that call if you have limited resources or an inability to connect with the transportation provider.
What will it cost me to use RideLink?
There is no cost for the call or the information we provide. There may be a fee for transportation services depending on the provider you choose.
Do you have "preferred" providers that you recommend?
Our goal is to give you as many options as possible. When you call RideLink, you will be asked several questions in order to link you with providers that best meet your needs.
We do not recommend one provider over another. It is still your choice of what provider to contact once you have the information.
What if I feel I’ve been discriminated against by RideLink?
Any person who believes she or he has been discriminated against on the basis of race, color, or national origin by Catholic Social Services of the Miami Valley may file a Title VI complaint by completing and submitting the agency’s Title VI Complaint Form. The Agency investigates complaints received no more than 180 days after the alleged incident.
CLICK HERE for the complaint procedure and form.
“RideLink has been a vital tool in gathering data about the transportation situation and the lack of affordable and available options. With data, we can work to effect change,” says CSSMV Mobility Manager Michelle Caserta-Bixler.
Eligibility
The RideLink call center serves adult residents in the Miami Valley.
Contact
The call center is open Monday through Friday from 8:00 a.m. to 4:00 p.m. Call (937) 575-7111 or 1-833-289-0227 x1195.
Location
Northern Counties Office
100 S. Main Avenue, Suite 101
Sidney, Ohio 45365
Services are funded by the Ohio Department of Transportation.
View our Americans with Disabilities Act (ADA) Plan
Catholic Social Services of the Miami Valley is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Catholic Social Services of the Miami Valley will make reasonable modifications to its policies and procedures upon request. To make a request, please call our Clients Rights Officer at 833.289.0227.
If you wish to file a complaint, our complaint form is available starting on page 15 of our ADA Plan. If you are not able to print and use this form, please contact our Clients Rights Officer at 833.289.0227.
View our Title VI Plan
Catholic Social Services of the Miami Valley does not discriminate on the basis of race, color, or national origin in accordance with the Title VI Act of the Civil Rights Act of 1964.
Utility Assistance
/in Available To Residents, Family Stabilization & Success, Family Stabilization & Support, Montgomery, Programs & Services /by atomicNeighbors Helping Neighbors
Utility Assistance Program
Neighbors Helping Neighbors is a great program because it benefits the working poor. If an obstacle gets in their way, we’re here to help them get through it. This is a great safety net to help them remain afloat during tough times.
Neighbors Helping Neighbors is Catholic Social Services’ utility assistance program. The idea is that people who can normally make ends meet sometimes fall behind financially due to unusual and unexpected circumstances. At this time, this program can only assist households in these seven zip codes: 45402, 45403, 45405, 45406, 45417, 45426 and 45428. The Neighbors Helping Neighbors (NHN) program can provide limited funds for households that are unable to pay the bill for their electric, gas or water service, and who will be able to get financially back on track with just this small bit of assistance. Those seeking help call the NHN hotline and go through a screening process to see if they qualify for the program. If approved, they come to CSSMV and work with a case manager to set financial goals and a household budget. The intent is for the client to continue making financial progress beyond the month of the utility assistance.
How to Apply for Assistance:
The first criterion for eligibility is that you must live in one of the following Dayton (Ohio) zip codes: 45402, 45403, 45405, 45406, 45417, 45426 or 45428.
Screening calls are accepted on Mondays only, from 8:30 a.m. until appointments for the week have been filled. (This usually happens very quickly.) The number to call is (937) 223-7217 ext.1102. Walk-ins are not accepted.
During this time, calls are answered live by program screening staff. There is no option for callers to leave a message. If you get a busy signal, keep calling back. If necessary, you can try again the following week.
Appointments for the week are filled on a first-come, first-served basis, for those who meet the eligibility criteria for the program. Holidays and funding variation may impact scheduling; changes in the schedule will be posted in the recorded message you’ll hear when you call.
Eligibility
Neighbors Helping Neighbors serves residents of seven zip codes in the City of Dayton: 45402, 45403, 45405, 45406, 45417, 45426 and 45428.
For a screening to see if you meet financial guidelines, please call.
Contact
Screening calls are accepted on Mondays only, from 8:30 until appointments for the week have been filled. This happens very quickly. Call (937) 223-7217 ext.1102. Walk-ins are NOT accepted.
Location
Eckerle Center
922 W. Riverview Avenue
Dayton, Ohio 45402
FoodSource
/in Available To Residents, Darke, Miami, Programs & Services, Senior Services, Shelby /by atomicFoodSource
Staff in our Northern Counties office launched FoodSource as a small pilot program in 2017. Managed in cooperation with the Shared Harvest Food Bank and the Western Ohio Foodbank, the program helps meet the food insecurity challenges of isolated, low-income seniors. Once a month, 40-pound boxes of staple food items are delivered to people in need in Darke, Shelby and Miami Counties. At this time, the program serves individuals over the age of 60 who are isolated. An assessment is completed to determine need and slot availability.
Aging in Place reports that nearly one in every six seniors in America faces the threat of hunger and not being properly nourished. Read more on their website.
CSSMV’s experience operating their Choice Food Pantry in Dayton, along with their experience serving seniors in the rural counties, makes them a perfect partner for Shared Harvest to meet the growing number of people who are experiencing food insecurity in rural communities.
Eligibility
At this time, FoodSource is operating as a small pilot program in Darke, Shelby and Miami Counties. The program is for low-income individuals over the age of 60 who are isolated. An assessment is completed to determine need and slot availability.
Contact
For more information about FoodSource, call our Sidney office at (937) 498-4593.
Location
FoodSource is based in our Northern Counties Office in Sidney, Ohio. Services are provided directly to clients in their homes.
Family Stabilization Services
/in Family Stabilization & Success /by atomicFamily Stabilization Services
The goal of our Family Stabilization Services is to help our clients escape the vicious cycle of poverty by building on their own strengths and their aspirations for themselves and their families. Many of the people we serve struggle with unemployment or underemployment, lack of education and job skills, poor health and nutrition, lack of access to transportation, and unstable housing situations. Some have a background of multi-generational poverty, while others have experienced a series of life events that have taken their lives in the wrong direction. Our job is to help them identify and set realistic goals that will allow them to take positive steps toward making a better life for themselves and their families. Clients who choose to work one-on-one with our case managers might receive help identifying the next steps to improve their employment or housing situation, continuing their education, or learning to set and follow a budget. Our case managers also utilize the Ohio Benefit Bank to connect families and individuals to benefits for which they are eligible. Sometimes for a person who is feeling overwhelmed by problems and challenges, the first step is simply figuring out where to start.
Frequently Asked Questions
Do you accept walk-ins?
We only accept walk-ins on Mondays between 10:00 a.m. and 12:00 noon, on a first-come, first-served basis.
We do NOT accept walk-ins for utility assistance; CLICK HERE for more information.
In general, we recommend that you make an appointment so that a case manager can have ample time to spend with you and help you with your needs. This also allows the case manager to plan ahead for your visit, and have relevant information and materials ready for you when you arrive.
Do you provide financial assistance?
The only financial assistance we are able to provide is limited utility assistance through our Neighbors Helping Neighbors program. (CLICK HERE for more information.)
Can you help me create a household budget?
Yes! We believe that financial empowerment is an incredibly important goal for our FSS clients. This may or may not be one of the first steps in your case management plan, depending on your unique situation.
Eligibility
There are no specific eligibility criteria to participate in the FSS program. Prospective clients just need to be able to meet with a case manager at our W. Riverview Avenue location.
Contact
For more information about available services or to schedule an appointment, call (937) 223-7217 ext.1116 and leave a message. A case manager will call you back as quickly as possible.
Location
Eckerle Center
922 W. Riverview Avenue
Dayton, Ohio 45402
Choice Food Pantry
/in Assists Children, Family Stabilization & Success, Montgomery /by atomicChoice Food Pantry
Catholic Social Services’ Choice Food Pantry is one of the busiest pantries in Montgomery County, serving residents of neighborhoods in west and northwest Dayton with especially high rates of poverty, unemployment and underemployment. While many food pantries are only open once or twice a week, we are open Monday through Friday mornings to meet the needs of our neighbors experiencing food insecurity. (The only exceptions are major holidays and the first Friday of each month.) Pantry clients include the working poor, senior citizens, and persons with disabilities. Clients can also access the services of a case manager who can provide information and linkages to other necessary social service programs, and can also provide one-on-one case management through our Family Stabilization Services.
Frequently Asked Questions
When is the pantry open?
Our pantry is open on Monday through Friday, from 9:30 to 11:30 a.m.
We are CLOSED on the first Friday of every month, and on major holidays.
How much food do you give people?
Those who are eligible to access our pantry can receive full service once every 30 days. Based on the size of the household, we provide enough food to last for about five days. Emergency food pantries like ours are designed to supplement the food people can purchase for themselves with their own income and other benefits like SNAP.
We do also make fresh produce available on a daily basis, with no restriction on how often clients can come back for just these items.
What if I‘m homebound and can’t get to the pantry?
If you are homebound, you must send us the following items along with a signed note requesting service and a phone number where we can contact you.
- ID for all members of the household — photo ID for adults; insurance cards for children
- Proof of your address in one of our service zip codes
- Documentation of household income below 200% of poverty level
Call (937) 223-7217 ext.1101 if you have questions about this documentation.
What if I need food, but don’t live in your service area?
Area food pantries are designated to serve residents of specific zip codes. If you live in the Dayton area and need to find a food pantry for your zip code, you can call United Way’s 24-hour “HelpLink 2-1-1” service, at (937) 225-3000.
What is a "choice" pantry?
Instead of receiving a pre-packaged box or bag of groceries from our pantry, our clients get to select the items they want based on their household size. The “choice” model respects the dignity of the client, and also helps reduce waste, as people aren’t taking home food items their families don’t like or might even be allergic to.
Where does the food come from?
Most of the food we distribute comes to us through The Foodbank. We also receive donations from individuals, families, churches, businesses, schools and other community partners. Because we sometimes have need of items that have not come to us through these sources, we do also supplement our pantry shelves with items purchased through a wholesale source.
Can I volunteer in the pantry?
The Choice Food Pantry relies on many volunteers, and we’re always looking for more. We work with both individuals and groups, and volunteer service can be a one-time or ongoing opportunity. Call our volunteer coordinator at (937) 223-7217 ext.1130 for more information.
How many people does CSSMV’s pantry serve?
Here are some statistics from 2023:
- 13,405 unduplicated individuals served*
- 6,277 unduplicated families/households served*
- 26,338 full distributions
- 3,451 partial distributions (fruits & vegetables only)
*Each individual or family/household was only counted once, regardless of the number of times they were served by the pantry.
Eligibility
Eligibility requires household income below 200% of poverty level.
You must provide proof of your home address in the 45402, 45405, 45406, 45417 or 45428 zip code.
You must bring ID for all members of the household. (Photo ID for adults; insurance cards for children.)
Contact
For more information about pantry services and eligibility, or if you’re interested in donating food items, please call (937) 223-7217 ext.1101.
Location
922 W. Riverview Avenue
Dayton, Ohio 45402
Pantry entrance is on the Orth Avenue side of the building.
Eckerle Administration Center
922 West Riverview Avenue
Dayton, OH 45402
(937) 223-7217 or (800) 300-2937
General email: cssmv@cssmv.org
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- PASSPORT Services Help Older AdultsSeptember 27, 2024 - 1:47 pm
PASSPORT is for adults aged 60 and older who may need the level of care provided in a nursing home but hope to stay in their own homes. It is a statewide program funded by Medicaid so participants must be Medicaid-eligible. The first step is an assessment by a nurse or social worker who determines if the older adult would qualify according to level of care requirements. The local Job and Family Services then determines Medicaid eligibility and approves enrollment. Once enrolled, an individual is assigned a care manager who develops a care plan with customized services to help the individual remain safely at home. The care manager makes sure that needs are met with quality services and revises the care plan as needs change.