Transportation Resources
/in Top Level Program Category /by Andrea SkrlacTransportation Resources
Our RideLink call center links clients to area transportation resources and providers. RideConnect, our volunteer driver program, uses volunteers to help transport individuals in our community to their medical and non-medical appointments. Our Mobility Manager partners with area stakeholders to update coordinated transportation plans and impact change with transit providers in our region.
Services are funded by the Ohio Department of Transportation.
View our Americans with Disabilities Act (ADA) Plan.
View our Title VI Plan.
Guardianship Services
/in Greene, Guardianship Services, Montgomery, Programs & Services, Senior Services, Top Level Program Category /by Andrea SkrlacGuardianship Services
Life Essentials Program

The Life Essentials guardianship program provides support for seniors who have been deemed mentally incompetent and who do not have family willing or capable of making sound decisions for them. Life Essentials cannot accept referrals from individuals such as family members or neighbors; the program only takes referrals from providers. Persons seeking to get an individual into guardianship are referred on to the Probate Court or to the Volunteer Lawyers Project (VLP) or to the Dayton Bar Association for information and assistance. Life Essentials cannot provide legal advice, nor can we escort applicants to court. For a guardianship referral to be warranted, the individual must be incapacitated and unable to manage his or her own financial resources and/or unable to make informed medical decisions. A referral form must be completed and there must be a Statement of Expert Evaluation signed by the proposed ward’s doctor or psychiatrist. Life Essentials staff and trained volunteers take on the critical role as guardian, working with their clients to ensure that each individual has the best possible life and lives in the least restrictive environment. Guardians become the advocate and voice for those who are unable to speak for themselves. In addition to fulfilling the role of guardian, the Life Essentials guardianship program provides support to family members and/or friends who are willing and capable of becoming the guardian for a loved one.
Guardianship Forms
Eligibility
Potential clients must have resided in Montgomery or Greene County for at least six months, and must be deemed mentally incompetent by the Probate Court Judge or Magistrate. Life Essentials cannot accept referrals from individuals such as family members or neighbors; the program only takes referrals from providers.
Unfortunately, this program cannot serve those who have assets (home, car, bank account) and need a Guardian of Estate.
Contact
For more information, call (937) 586-0545.
Location
922 W. Riverview Avenue
Dayton, Ohio 45402
Professional Counseling
/in Assists Children, Auglaize, Available To Residents, Champaign, Darke, Greene, Logan, Mercer, Miami, Montgomery, Preble, Programs & Services, Shelby, Top Level Program Category /by Andrea SkrlacProfessional Counseling

Are you going through interpersonal or emotional challenges that make your daily life more difficult? Our professional counseling team is here to help. Our counselors can help you deal with depression, anxiety, trauma, behavior issues, relationship problems, attachment issues, grief, domestic violence, adjustment to illness, post-adoption emotions, and many other issues. We offer professional counseling for individuals, couples and families, and we work with children age 5 and up.
Frequently Asked Questions
What does therapy entail?
The counseling process begins with a short period of assessment that may take up to 2-4 visits. In this time the therapist is becoming familiar with you and your goals and the barriers you are encountering. After this, you and the therapist work together to develop a treatment plan that outlines your goals and the steps we will take to achieve these. In other words, we are asking, “What do you want? And how will we know when you achieve that?” The treatment process may be brief (6-10 sessions), or extend longer if you feel that more work is needed to resolve your problems to your satisfaction.
How long are counseling sessions?
Generally, sessions are held weekly or twice a month, and each session lasts about 50 minutes.
Many people resolve their concerns in a few sessions. Most treatment is short-term with 10 or fewer sessions.
Is this religious-based counseling?
No. Our professional, licensed counselors provide the same type of counseling you would receive at a non-Catholic facility. You do not need to be Catholic — or even Christian — to receive services at our Counseling Centers.
We offer assistance to people in need regardless of religion or ethnic background; we do not proselytize. If your faith is important to you, it’s certainly something we can talk about in your counseling sessions, but we won’t bring up the subject unless you do.
Do you accept my insurance?
We accept most private insurance as well as Medicaid and Medicare. Please talk with our office staff to see if your plan is accepted. Please check with your insurance provider for the specific details of your plan’s coverage.
What if I don’t have insurance for mental health care?
We use a sliding scale to make treatment more affordable for those who don’t have insurance or whose insurance doesn’t cover mental health services.
How do I schedule an appointment?
If you are interested in pursuing counseling at Catholic Social Services, the next step is to call our office. For our Dayton office, call (937) 296-1007 and speak with our office administrator, Shelia Wright-Davis, at extension 2136. To make an appointment at our Sidney office, call (937) 498-4593.
Eligibility
Anyone seeking professional counseling services is welcome at our Dayton and Sidney Counseling Centers, or at our satellite locations.
Contact
Call (937) 296-1007 for our Dayton office or (937) 498-4593 for our Sidney office.
Location
CSSMV Center for Families
1046 Brown Street, Dayton, Ohio 45409
Northern Counties Office
100 S. Main Avenue, Suite 101, Sidney, Ohio 45365
Services for Older Adults
/in Programs & Services, Top Level Program Category /by atomicSupervised Visitation
/in Assists Children, Montgomery, Supervised Visitation & Exchange, Top Level Program Category /by atomicSupervised Visitation
Erma’s House Family Visitation Center

Referral and Application Forms
After going through the Council on Accreditation (COA) review process for the first time in 2017, Erma’s House was held up as “a model for other organizations.”
In a perfect world, parents would never need to have supervised visitation with their children. But sometimes, in addition to losing custody, parents are deemed — by the courts, safety net professionals, children’s services, and sometimes even by themselves — as not being in a good place to spend unsupervised time with their own children.
As these parents work to remediate their personal issues, it remains important for them to retain, and perhaps repair, their relationship with their children in a safe, monitored and judgement-free environment. In Montgomery County, Catholic Social Services’ supervised visitation program has been meeting that need since 1997 at Erma’s House Family Visitation Center.
Frequently Asked Questions
Why would someone need supervised visitation?
The need for supervised visitation may be due to issues related to divorce or separation, protection or restraining orders between parties, child abuse or neglect issues, safety concerns or other issues where a neutral setting can increase a family’s level of comfort or safety. Supervised visitation provides an opportunity for children to maintain relationships with their noncustodial parents while these issues are being resolved.
What services are available at Erma’s House?
Located just a few minutes south of downtown Dayton, Erma’s House Family Visitation Center offers a warm, friendly atmosphere where children can spend time with their noncustodial parents.
Erma’s House was created to assist families who have difficulty interacting in an appropriate, non-threatening manner. This comfortable, home-like setting is a safe, structured, neutral alternative to unsupervised visits. The facility and its “house rules” are structured to provide safety to both the children and the parents/guardians.
Supervised Visits / Parenting Time
Visits between children and their noncustodial parents are closely observed by trained visitation monitors who document activities and who will intervene, if necessary, to ensure the physical or emotional safety of the child.
Supervised Exchanges
Exchanges are for parents who do not require supervised visitation, but who need to be able to make the exchange without interacting with the other parent. The exchange is monitored by a visitation supervisor.
When are these services available?
Erma’s House hosts supervised visits on Wednesday and Thursday evenings and on Sunday afternoons. Most visits last one to two hours, and a variety of toys, games and activities are available for families’ use during visits.
Supervised exchanges are offered on Wednesday evenings, Fridays and Sundays, every other week.
The scheduling of visitations and exchanges is managed by the staff of Erma’s House, with input from the parents/guardians.
Who supervises the visits?
Erma’s House has staff, volunteers and interns who are thoroughly trained to monitor and document each visit, as well as to appropriately intervene if necessary. Their primary concern is ensuring the safety and well-being of everyone using the center.
How do families gain access to Erma’s House?
To utilize the services at Erma’s House, a family must be referred by a third party such as Montgomery County Children Services, a Court Appointed Special Advocate (CASA), a guardian ad litem (GAL), a mental health professional or social worker, or the family or criminal courts.
At least one of the parents/guardians must live in Montgomery County.
How do children benefit from supervised visitation?
It allows the children to maintain a relationship with both of their parents, something that is generally found to be an important factor in the positive adjustment to family dissolution.
It allows them to anticipate the visits without the stress of worrying about what is going to happen, and to enjoy them in a safe, comfortable environment without having to be put in the middle of their parents’ conflict and/or other problems.
How do custodial parents benefit from supervised visitation?
You do not have to communicate or have contact with a person with whom you are in conflict or by whom you might be frightened or intimidated. The arrangements can be made by a neutral party, and there does not have to be contact between the parents/guardians before, during, or after the visits.
You can relax and feel comfortable allowing your child to have contact with the other parent, and you can get some valuable time to yourself.
How do non-custodial parents benefit from supervised visitation?
You can be sure that your contact with your children does not have to be interrupted, regardless of any personal or interpersonal problems you may be having.
If allegations have been made against you, which is often the case when supervision is ordered, you can visit without fear of any new accusations because there is someone present who can verify what happened during your time together. When using a professional service like Erma’s House, you can also be assured that the supervisors are neutral and objective.
What is the history of Erma’s House?

The original Erma’s House facility was next door to the current location at CSSMV’s Center for Families.
The Montgomery County Child Protection Task Force was convened in 1993 by the Board of County Commissioners in response to the community’s growing concern about child protection issues. In February of 1995, their year-long study resulted in a 90-page report titled “A Community That Supports Families and Protects Children.” Based on the 56 recommendations in the report, a Child Protection Work Group was formed and began working toward the establishment of a Family Visitation Center.
Enter Catholic Social Services of the Miami Valley. With collaboration and support from community partners such as Miami Valley Hospital, Junior League of Dayton, Montgomery County Domestic Relations Court, Dayton Municipal Court, Montgomery County Juvenile Court, Montgomery County Children Services, the Board of MRDD (now known as the Montgomery County Board of Developmental Disabilities Services), the City of Dayton, the University of Dayton, and other social service agencies, Catholic Social Services was approached to operate the new family visitation center. An advisory board from the community partners was formed to assist in developing policies and procedures, house rules, set-up details, and furnishings.
The intent was to design a program to establish a safe, home-like environment where children could visit with their non-residential parents in an atmosphere conducive to a nurturing interchange between the parent and child.
When Erma’s House Family Visitation Center opened in 1997, its home was the building on Brown Street that had housed Womanline, an organization dedicated to counseling and helping women since 1971. (Womanline had moved to a new location.) Nine years later, in August of 2006, Erma’s House relocated to the new Catholic Social Services Center for Families at 1046 Brown Street, where it operates today.
SUPERVISED VISITS AT ERMA’S HOUSE IN 2020

Eligibility
Families must be referred to Erma’s House by a third party such as Montgomery County Children Services, a Court Appointed Special Advocate (CASA), a guardian ad litem (GAL), a mental health professional or social worker, or the family or criminal courts. At least one of the child’s parents/guardians must live in Montgomery County.
Contact
For more information about Erma’s House, call (937) 586-9586.
Location
Erma’s House
CSSMV Center for Families
1046 Brown Street
Dayton, Ohio 45409
Pregnancy & Parenting Support
/in Assists Children, Auglaize, Champaign, Darke, Greene, Logan, Mercer, Miami, Montgomery, Preble, Programs & Services, Shelby, Top Level Program Category /by atomicPregnancy & Parenting Support
Discovering that you’re pregnant can be one of the most joyful moments of a person’s life. But even the most enthusiastic new parents may be unprepared — emotionally, financially, and educationally — for the joy, challenges, and occasional heartbreak of parenthood.
This is why Catholic Social Services is committed to providing a continuum of exceptional programs to support mothers and fathers throughout their experience. CSSMV’s programs can help young, first-time, or struggling parents successfully make the journey from pregnancy to a healthy birth to effective parenting. We also provide support for adoptive parents and kinship caregivers, to assist with the special challenges these situations can present.
Refugee Resettlement
/in Assists Children, Programs & Services, Refugee Resettlement, Top Level Program Category /by atomicRefugee Resettlement
& Self-Sufficiency Services
Among Catholic Social Services’ programs, refugee resettlement has the most dramatic and immediate impact on the lives of those served. With remarkable strength and perseverance, these men, women and children have fled their homes to undertake the long journey to escape persecution, war and violence. On average, refugees wait 10 years before they are relocated to a new country. They are met at the airport after an exhausting trip that may have spanned several continents. They often have little in the way of personal effects after years in refugee camps. They are strangers in a strange land, but they have hope for a new, better life.
Official refugee status is conferred through the United Nations High Commissioner for Refugees (UNHCR), and is just one of many steps in a long and complex process. By the time refugees arrive in Dayton, Ohio, they have been through a rigorous vetting process that typically takes 18 to 24 months.
Frequently Asked Questions
Where does CSSMV fit into the resettlement process?
Individuals granted refugee status overseas by the Bureau of Population Refugee and Migration and U.S. Department of Homeland Security are admitted to the U.S. for resettlement. National voluntary resettlement agencies, such as the U.S. Conference of Catholic Bishops (USCCB) and their affiliates, are guided by the U.S. Department of State to provide resettlement services that will help refugees gain self-sufficiency as quickly as possible after arrival in the United States.
As an affiliate of Catholic Charities USA and USCCB, Catholic Social Services of the Miami Valley’s refugee resettlement program is the portal for refugee resettlement services in the greater Dayton area.
Newly arrived refugees in Dayton receive supportive services from CSSMV’s refugee resettlement program for placement in initial furnished housing, a cultural orientation overview, employment assistance and linkage to community resources such as referrals to ESOL services and medical services.
Where do the refugees come from?
In 2021, new arrivals being resettled in Dayton came from…
- Afghanistan (57%)
- Democratic Republic of Congo (38%)
- Sudan (3%)
- Eritrea (1%)
- Iraq (1%)
- Uganda (1%)
How many refugees does CSSMV resettle in Dayton?
In 2021, we provided services to 589 individuals. Of those, 238 were new arrivals.
What’s the difference between an immigrant and a refugee?
The biggest difference between the two is in their reason for coming to the U.S. Refugees are FORCED to flee their home country, while immigrants CHOOSE to move to a new country.
The United Nations and the United States allow refugees to have protected status. The U.S. permits them to be here through a special visa. They are then expected to get their green card within a year and apply for citizenship after five years.
Are refugees undocumented immigrants?
No.
To be officially classified as a refugee, a person has to flee his or her native country and apply to the United Nations High Commissioner for Refugees (UNHCR) for protection and refugee status. There are many subsequent steps before a refugee ever gets to the United States, including extensive vetting by the U.S. government agencies.
By the time they get here, they have been through an 18-24 month screening process and are legally authorized to be resettled in this country. Refugees are subject to the highest level of security checks of any category of traveler to the United States.
What about all the refugees arriving by boat in European countries?
Those individuals and families have fled their home countries, but when they arrive in Europe they are officially undocumented and do not have refugee status.
How can I help?
Thanks for asking!
If you are a local employer or landlord interested in working with us, please call (937) 223-7217 and ask for the Refugee Resettlement department.
For information about our current volunteer and donation needs, please visit the You Can Help section of this website.
What does CSSMV do to help refugees arriving in Dayton?

Volunteers play a key role in getting housing units ready for arriving refugee families. Here, a bunk bed is being assembled.
When our refugee resettlement team is notified that a new arrival is scheduled, the most urgent priority is to make sure that a (minimally) furnished housing unit will be ready for them when they get here. Volunteers assist with the preparations, from assembling and making the beds to stocking the kitchen.
If you are a Dayton-area landlord who would like to learn more about providing housing for refugee individuals and families, please call our resettlement team at (937) 223-7217 ext. 2167.
Imagine being forced to leave your home and move to another country. You have little or no choice in choosing the country you’re going to, and you don’t know the language or what the culture is like. Your job skills may not be transferable to the local economy where you’re going. Even the food is completely foreign to you.
This is just the tip of the iceberg for many refugees arriving in Dayton. Part of CSSMV’s job is to help new arrivals become familiar with things like the public school system, transportation systems, shopping centers, local currency, budgeting, and strange new social norms.
Many of our new arrivals are multi-lingual, but English may not be one of the languages they know. And some are illiterate, even in their primary languages. Linking adults and children with ESOL classes (English for Speakers of Other Languages) and school-based resources is one of our first steps.
The goal is to help refugee individuals and families assimilate into our community while maintaining their own culture and heritage.
For refugees, employment is a vital step toward achieving self-sufficiency. New arrivals are eager to build strong foundations for themselves and their families here in the Miami Valley.
Refugees are legally allowed to work immediately upon their arrival in the United States. Our refugee resettlement team works with each individual to assess their existing skills, help them with resumes and job applications, provide job readiness training, and help manage expectations.
We also work closely with local employers, to match job skills to the employers’ needs and help ensure a positive experience for the business as well as the new employee.
Our program boasts a high employment rate within the first year of resettlement. That means within about six to nine months, most people are entering their first job after coming to Dayton. And it takes about that much time — six months of English classes, six months of employment and job skills training. We also see many of the refugees taking the same paths that many American-born citizens do, seeking job upgrades after a year and attaining second employment.
If you are a Dayton-area employer who would like to learn more about hiring refugees, call (937) 223-7217 and ask to talk with a refugee employment specialist.
“Attracting capable, reliable workers is a significant challenge and we are thrilled that we have been able to support the refugee community while at the same time meeting the needs of Dayton’s employers.” — Tom Maher, President & CEO, Manpower of Dayton
While each person’s needs are unique, there are key types of community resources that are beneficial to most of the individuals and families we serve. Our refugee resettlement team has worked diligently to build great relationships with local partners and help them understand how to best serve this vulnerable population. Our case managers connect their clients directly with the appropriate community resources to assist with things like:
- Medical care and establishing a medical home
- Mental health and trauma counseling
- Job skills training
- Tutoring for children and adults
- School enrollment
- Case planning for self-sufficiency
UNHCR, the United Nations’ refugee agency, tracks data about refugees and other displaced people worldwide.
Eligibility
Refugees are referred to CSSMV for relocation in Dayton after going through an extensive process that includes review by the United Nations High Commissioner for Refugees (UNHCR) and the U.S. State Department.
Contact
For information about our refugee resettlement program, call (937) 223-7217.
Location
CSSMV Refugee Resettlement
Center for Families
1046 Brown Street
Dayton, Ohio 45409
Family Stabilization & Success Services
/in Top Level Program Category /by atomicFamily Stabilization & Success Services

Eckerle Administration Center
922 West Riverview Avenue
Dayton, OH 45402
(937) 223-7217 or (800) 300-2937
General email: cssmv@cssmv.org
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